Shipping policy

  1. Shipping Methods and Rates
    We offer a variety of shipping methods to meet your needs. Shipping rates are calculated at checkout based on the weight of your order and your location.
  2. Processing Time
    All orders are processed within 3 business days. If we experience high order volumes, shipments may be delayed by a few days. Please allow extra time during holidays or sales.
  3. Delivery Times
  • Standard Shipping: Typically takes 5–15 business days for delivery.
  • Express Shipping: Typically takes 2–5 business days for delivery.
    (Note: Delivery times may vary based on your location and the shipping method selected.)
  1. Tracking Your Order
    Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor your shipment until it arrives.
  2. International Shipping
    We do offer international shipping to select countries. Please note that customs fees and import duties may apply. These fees are the responsibility of the customer.
  3. Missing or Lost Packages
    If your package is missing or has not arrived after the estimated delivery time, please contact us at support@luxemakeupbox.com. We will work with you to resolve the issue.
  4. Returns and Exchanges
    For information on returns and exchanges, please refer to our Return and refund policy page.
  5. Contact Us
    If you have any questions regarding our shipping policy, feel free to contact us at support@luxemakeupbox.com.